Order list flow

Speedy + timely status updates

As a guest, I receive immediate information upon completing the purchase regarding the status of my order and regular status updates from then until delivery.

Email, Account home/Recent orders only, Order list, Order details, Track and Return screen

Easy tracking

As a guest, it is easy for me to track the current status of my order.

Email, Account home/Recent orders only, Order list, Order details, Track and Return screen

Filters

As a guest, I can connect easily and timely with a real person to receive timely help with product.

Order list screen